Ticket Booking System: Indian Railways is upgrading its 40-year-old ticket reservation system with AI technology, making ticket booking five times faster. Learn about the new rules.
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Railway New Ticket Booking System: Millions of people travel by train every day. Many people book tickets months in advance to ensure they get a confirmed ticket. However, it has often been observed that passengers face many problems due to which they are unable to get a ticket, such as slow servers and lack of ticket confirmation information. But now, to overcome these problems, Indian Railways is going to completely change its 40-year-old Passenger Reservation System (PRS). This new system will be equipped with AI technology, which will make ticket booking faster and easier than before.
The 40-year-old system will undergo major changes.
According to the Railways, the current reservation system was introduced in 1986. While minor changes have been made in the interim, it is now undergoing a complete upgrade. Union Railway Minister Ashwini Vaishnav has instructed officials to shift trains to the new system from August.
Why was a new system necessary?
Ever since online ticket booking began, its increased use has significantly increased the pressure on the old system.
About 88 percent of ticket bookings in the country are now done online.
This causes the old system to slow down during high traffic.
Also, passengers face difficulty receiving real-time updates.
The Growing Popularity of the RailOne App
Indian Railways’ RailOne app is rapidly gaining popularity.
This app was launched last July and has been downloaded more than 35 million times.
It also offers both ticket booking and complaint resolution.
Learn the highlights of the new system
AI will now predict whether a ticket will be confirmed.
It will work based on historical data.
AI will predict whether a ticket will be confirmed.
An AI-based prediction feature has been added to the new system. Based on historical booking data and trends, this feature will predict the probability of a waitlisted ticket being confirmed. According to the Railways, its accuracy will be up to 94 percent.
Booking will now be 5 times faster.
In terms of booking, the new system will be able to book tickets at a speed of 1.25 lakh tickets per minute, compared to the current system’s capacity of 25,000 tickets per minute. This will reduce server pressure and help curb touts and illegal software.
Travel dates can be changed without cancellation fees.
Under the new system, passengers will be able to change their travel dates without canceling their confirmed tickets. Most importantly, there will be no cancellation fees.
Aadhaar is required for Tatkal tickets.
To prevent irregularities in Tatkal ticket booking, the Railways has now made Aadhaar verification mandatory for online Tatkal booking.
What will passengers benefit from?
Ticket booking will now be faster.
Waiting tickets will be accurately listed.
Passengers will also experience fewer server issues.
Passengers will receive easy and reliable service.
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